LEARNING MANAGEMENT SYSTEM ADMINISTRATOR

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  • Job Category:

    Other
    • City:

      Calgary
    • Province:

      AB
  • Status:

    Open
  • Types:

    Contract
  • Job Id:

    30061877

Description

Our client is looking for an individual to complete a one year contract in Calgary AB as a Learning Management System (LMS) Administrator. The chosen candidate will have strong experience with SuccessFactors, troubleshooting, designing custom reports and completing day to day business analysis and system administration. If you feel you could excel in this position, please apply below. 


Job Responsibilities 
  • Managing master data for SuccessFactors LMS (define and support master data build, manage personnel data related to training, and test and publish online training (WBTs))
  • Troubleshooting issues and working with IS / Application Support teams and other stakeholders to resolve technical, system and master data related issues
  • Managing business processes between LMS and site level training activities
  • Supporting site level LMS Training Administrators and end users, including master data build activities and training delivery for system functionality
  • Liaising with 3rd party online training developers and internal business stakeholders
  • Participating in testing activities related to configuration changes and regular system upgrades
  • Receiving and responding to LMS related queries via the HRInfoline
  • Supporting a 3rd party vendor LMS (FiLMS) used to manage external contractor training
  • Generating and distributing reports as required
Candidate Qualifications 
  • SuccessFactors experience is a must; experience including troubleshooting, designing custom reports and completing day to day business analysis.
  • Post-secondary education in Human Resources, Business Administration, Learning and Development, or related field of study
  • One to two years’ experience with SuccessFactors LMS and HR modules
  • Experience designing custom reports and troubleshooting with SuccessFactors
  • Previous experience with testing activities related to configuration changes and regular system upgrades
  • Intermediate working knowledge of Microsoft Office – especially Excel 
  • One to three years’ experience in the Oil and Gas industry
  • Experience with virtual learning environments would be an asset (e.g. Adobe Connect)
  • Experience with Authoring tools would be an asset (e.g. Captivate, Storyline, etc.)
  • Proven communication skills and ability to & liaise with multiple sets of stakeholders
  • Ability to organize work and prioritize in a fast-paced environment
  • Willingness to take initiative to improve business processes related to learning activities
  • Ability to problem solve and troubleshoot issues
  • Excellent attention to detail
  • Demonstrated strong customer service skills

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