COMMERCIAL AND BUSINESS DIRECTION - CUSTOMER SERVICE REPRESENTATIVE I -

Search Jobs
  • Job Category:

    Sales & Marketing
    • City:

      Moncton
    • Province:

      NB
  • Status:

    Open
  • Types:

    Contract
  • Job Id:

    30062402

Description

Do you love speaking with people and thrive on providing an excellent customer experience? Our client, a large oil and gas company, is seeking someone to join their team on a one year contract.  Their offices are located in Moncton and the shift is Monday to Friday, eight hours per day.  If this sounds like something you may be interested in, please apply below! 

Job Responsibilities
  • Ensure customer satisfaction by efficiently managing, tracking and addressing customer queries timely via phone and email
  • Resolve issues or escalate if required
  • Communicate supply shortages, disruptions events, and alternate loading locations to customers Assist in shifting and scaling volumes if necessary
  • Validate and process additional volume requests
  • Execute operational activities in compliance with controls requirements of the business areas

Candidate Qualifications

  • One or more years of experience in a customer service related role
  • Previous experience in a call center would be considered an asset
  • Excellent verbal and written communication skills to provide an excellent customer service experience
  • Strong analytical and problem solving abilities
  • Timely and accurate execution of daily activities with a high attention to detail
  • Proficient in Microsoft Office suite of products
  • Good time management and prioritization skills

Quick Apply

Have you already talked to anyone on our team or shared your resume with us before? Let's check by entering your email address below.