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Do you like to challenge the status quo, embrace change and love working in a collaborative team environment? Our client in Yellowknife is looking for a Manager, Northland Utilities for a full-time permanent position. This role is responsible for financial performance, customer service, capital program, operations, maintenance, construction, human resources, health, safety, environmental and business development of Northland Utilities distribution assets.  

Did we mention that Yellowknife offers outdoor adventures all year round? No matter the weather, you could enjoy boating, golfing, festivals, fishing and hiking in the beauty of Northwest Territories!  

If this role sounds like the perfect fit for you, please apply below.

Job Responsibilities
  • Oversee all customer services including collections, billing, customer complaints, inquiries, service hookup/disconnects, meter reading
  • Manage the operation and maintenance of distribution assets
  • Manage the company’s loss management program 
  • Manage all activities pertaining to capital expenditures and the operation and maintenance 
  • Provide direction and leadership to divisional management team on the application of health, safety and environment policy
  • Investigate or review all incidents concerning health, safety and environment and reports findings
  • Forecast and plan manpower requirements to successfully support the company’s activities
  • Develop measurable objectives and assesses performance of individuals with semi-annual reviews
  • Jointly develop training and development plans for staff 
  • Interview and hire staff as required
  • Responsible for business planning and budget preparation
  • Interface with Northwest Territories Power Corporation as a wholesale supplier of energy
  • Manage governmental affairs, including interface with Government of Northwest Territories, City of Yellowknife and First Nation Governments
  • Liaise with municipalities, First Nation leaders and government agencies with regard to the operation and maintenance of the distribution facilities and fulfills all commitments as per the Franchise Agreement with the City

Candidate Qualifications
  • A minimum 10 years of progressive utility experience
  • Technical background related to utility industry
  • Knowledge of electrical regulations and HSE requirements
  • Knowledge of northern business, government and aboriginal affairs; and loss management/environment
  • regulation
  • Proven leadership skills
  • Strong organizational and communication skills (oral and written)
  • Strong interpersonal skills
  • Interest and ability to display community involvement

People are the heart of every business. At BOWEN, we support that truth every single day. We champion inclusive cultures and harness diverse talent. We encourage applications from all, including people of any ethnic or national background, religion, sex, age, sexual orientation, gender identity, Indigenous Peoples and persons with disabilities.


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